FAQ – Frequently Asked Questions

Getting Started:

How can I sign in as a parent?

To sign in as a parent, you will need to install the Acellus App on your computer or device. Once installed, launch the app and select the option to sign in as a parent. Select the option to create a new soft-token and enter the same email address that you used when setting up your parent account. You will need to create a PIN, which should be a password that you can remember. You will need to install the Acellus App on each device where you plan to sign in as a parent.

How can I find my student's user ID and password?

Your student’s 10-digit Acellus ID and password will be provided at the time you register your student. A copy of the sign in details will be sent to your email address.

You can retrieve a student’s ID and password by signing in as a parent through the Acellus App. Once signed in, select the name of the student and then select “Edit Student Account” in the upper-right corner of the page. The student’s Acellus ID and password will be listed.

Can I create my own user ID and password for a student?

You can create your own user ID and password for a student by setting up an Easy Sign In. For security reasons, the Easy Sign In will need to be configured on each device where the student will be signing in.

To begin, launch the Acellus App and select “Set Up Student Easy Sign In.” You will need to enter your student’s original 10-digit Acellus ID and password in order to configure an Easy Sign In.

Subscription & Billing:

How do I cancel my account?

To cancel your account, complete the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select “Pause” next to the name of each student that you wish to de-activate.

If all students are paused, your account will not be billed for any future payments. Any work completed by your student will be archived and saved in case you decide to re-activate the account. We recommend printing any students records or reports that you will need prior to cancelling your account.

How can I update my payment information?

To update the payment information on a parent account, complete the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select “Change Payment Method” to update your payment information.

Do you offer a free trial period?

Power Homeschool does not offer a free trial period. Sample video lessons and detailed information regarding the program is available on the website.

Parents are welcome to subscribe and cancel their subscription if they feel like the program is not meeting their child’s needs. Any payments made prior to the time of cancellation are non-refundable.

Why is my student receiving a notice that their account is not financially approved?

If you receive a message that says your student is not financially approved, it means that a payment needs to be made for your student to continue their coursework in Acellus. Please sign into your parent account and process a payment by completing the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select the option to process a payment.

High School:

Will my student receive a high school diploma from Power Homeschool?

Since Power Homeschool is a parent-support program and not a school, we do not issue high school diplomas. Many parents who decide to homeschool will create their own diploma when the student is ready to graduate. The U.S. military and many universities have adopted policies that recognize homeschool diplomas issued by parents.

For parents who prefer to have their student graduate with a diploma from an accredited online school, we recommend Acellus Academy. For more information, visit: https://www.acellusacademy.com

Is Power Homeschool accredited?

Since Power Homeschool is a parent-support program and not a school, we are not eligible to pursue accreditation. The purpose of our program is to provide curriculum and support to families who are homeschooling.

Many parents who decide to homeschool will create their own diploma when the student is ready to graduate. The U.S. military and many universities have adopted policies that recognize homeschool diplomas issued by parents.

For parents who prefer to have their student graduate with a diploma from an accredited online school, we recommend Acellus Academy. For more information, visit: https://www.acellusacademy.com