FAQ – Frequently Asked Questions

Getting Started:

How can I sign in as a parent?

To sign in as a parent, you will need to install the Acellus App on your computer or device. Once installed, launch the app and select the option to sign in as a parent. Select the option to create a new soft-token and enter the same email address that you used when setting up your parent account. You will need to create a PIN, which should be a password that you can remember. You will need to install the Acellus App on each device where you plan to sign in as a parent.

How can I find my student's user ID and password?

Your student’s 10-digit Acellus ID and password will be provided at the time you register your student. A copy of the sign in details will be sent to your email address.

You can retrieve a student’s ID and password by signing in as a parent through the Acellus App. Once signed in, select the name of the student and then select “Edit Student Account” in the upper-right corner of the page. The student’s Acellus ID and password will be listed.

Can I create my own user ID and password for a student?

You can create your own user ID and password for a student by setting up an Easy Sign In. For security reasons, the Easy Sign In will need to be configured on each device where the student will be signing in.

To begin, launch the Acellus App and select “Set Up Student Easy Sign In.” You will need to enter your student’s original 10-digit Acellus ID and password in order to configure an Easy Sign In.

Subscription & Billing:

How do I cancel my account?

To cancel your account, complete the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select “Pause” next to the name of each student that you wish to de-activate.

If all students are paused, your account will not be billed for any future payments. Any work completed by your student will be archived and saved in case you decide to re-activate the account. We recommend printing any students records or reports that you will need prior to cancelling your account.

How can I update my payment information?

To update the payment information on a parent account, complete the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select “Change Payment Method” to update your payment information.

Do you offer a free trial period?

Power Homeschool does not offer a free trial period. Sample video lessons and detailed information regarding the program is available on the website.

Parents are welcome to subscribe and cancel their subscription if they feel like the program is not meeting their child’s needs. Any payments made prior to the time of cancellation are non-refundable.

Why is my student receiving a notice that their account is not financially approved?

If you receive a message that says your student is not financially approved, it means that a payment needs to be made for your student to continue their coursework in Acellus. Please sign into your parent account and process a payment by completing the following steps:

1. Sign into your parent account using the Acellus App .
2. Select the “Manage Account” button.
3. Select the option to process a payment.

Program Details:

Will my student receive a high school diploma from Power Homeschool?

Since Power Homeschool is a parent-support program and not a school, we do not issue high school diplomas. Many parents who decide to homeschool will create their own diploma when the student is ready to graduate. The U.S. military and many universities have adopted policies that recognize homeschool diplomas issued by parents.

For parents who prefer to have their student graduate with a diploma from an accredited online school, we recommend Acellus Academy. For more information, visit: https://www.acellusacademy.com

Is Power Homeschool accredited?

Since Power Homeschool is a parent-support program and not a school, we are not eligible to pursue accreditation. The purpose of our program is to provide curriculum and support to families who are homeschooling.

Many parents who decide to homeschool will create their own diploma when the student is ready to graduate. The U.S. military and many universities have adopted policies that recognize homeschool diplomas issued by parents.

For parents who prefer to have their student graduate with a diploma from an accredited online school, we recommend Acellus Academy. For more information, visit: https://www.acellusacademy.com

Using the Parent Interface:

How can I adjust my student’s courses?

You are welcome to adjust the courses for your student at any time. Students may even take courses in multiple grade levels if necessary. You can achieve this by completing the following steps:

  1. Launch the Acellus App;
  2. Sign in as a parent;
  3. Select ‘Manage Account’;
  4. Click on the “Edit” button by your student’s name;
  5. Change the courses as desired;
  6. Click on the “Save” button by your student’s name.

Each course typically begins with a pre-test. This diagnostic can help you gauge the student’s understanding of the material covered within the course to help ensure you are placing them at the right level.

How can I view the number of steps within a course?

How can I view the number of steps within a course?

Each component of a course is called a step (e.g. lesson video, lesson problems, drill, review, exam, etc.). The number of steps in a course may vary depending on the grade level and content of a course. You can view how many steps are in a course through your Parent Account by completing the following actions:

1. Launch the Acellus App;
2. Sign into the parent interface;
3. Select your student’s name;
4. Click on the Score tab;
5. Mouse over the blue progress bar to the right (this will show the total number of steps in the course.).

Since each course is self-paced, Power Homeschool does not regulate how much work a student must complete every day, or limit how much work they can complete
every day. This is something that is left up to parents.

If you would like to set a specific number of steps for your student to complete in each course every day, you can do this by adjusting the goals in your parent interface (under “Manage Account”). You can set a weekly goal for your student, which the system will break down into a daily goal.

How can I adjust my student's weekly goal?

You may adjust your student’s weekly goal by completing the following actions:

1. Launch the Acellus App;
2. Sign into the Parent Interface;
3. Click on ‘Manage Account’;
4. Click on the “edit” button by your student’s name;
5. Set the weekly goal for each course (You will see this option to the right of each course.);
6. Click on the save button by your student’s name.

Each component of a course is called a step (e.g. lesson video, lesson problems, drill, review, exam, etc.). The number of steps in a course may vary depending on the grade level and content of a course.

How can I print my student's report card?

Parents have the ability to print reports from the Score tab in the parent interface. If you set the grading period to All Work, the grade will display showing everything completed from the beginning of the class.

You can print out the Grade Report for your student by following these steps:

1. Open the Acellus App;
2. Sign into the Teacher/Parent sign in;
3. Select the student you wish to view;
4. Select the ‘Score’ tab;
5. Select the ‘Print Report Card’ option.

How can I print my student's course completion certificate?

You may print a student’s completion certificate by taking the following actions:

1. Open the Acellus App;
2. Sign into the Parent Interface;
3. Select the student you wish to view;
4. Select the ‘Score’ tab;
5. Select the ‘Print Completion Certificate’ to the right of the completed course.

If the course is listed, but does not show a completion certificate, your student most likely needs to finish the final exam. Every step within a course must be completed before the final exam is taken in order for a completion certificate to be generated. For this reason, we do not recommend the Acellus Tutoring interface for students that wish to receive a completion certificate.

If the course is no longer listed, it has been archived to make room for a new course. You can add the course back to your student’s account to view their progress report and print the completion certificate.

How can I print a transcript?

Since Power Homeschool is a parent-support program and not a school, we do not award credit for completed courses. Many parents who decide to homeschool will create their own transcripts and diploma when the student is ready to graduate.

Power Homeschool helps parents maintain records of the courses students are completing and their grade in each class. You can request an emailed transcript of the courses a student has completed by taking the following actions:

1. Launch the Acellus App;
2. Sign in as a parent;
3. Select ‘Manage Account’;
4. Click on the “Request a Transcript” button;
5. Select the Student’s name;
6. Enter the email address that the transcript will be sent to.

Any incomplete courses will not show on the transcript. If you need a record of incomplete courses, you can print your student’s report card.